Privacy Policy

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Last Updated: 17/3/2025

1. Introduction

Welcome to Building and Construction Advisory (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs).

By using our website www.bcaservices.au(the "Website"), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect and store personal information that you voluntarily provide, including:

• Personal Identifiable Information: Name, email address, phone number (when provided).
• Construction Project Details: Information related to construction projects (when provided).
• Automatically Collected Data: Information collected via cookies and tracking technologies (see Section      7).

We collect this information via contact forms and newsletter sign-ups.

3. Purpose of Collection

We collect and use personal information to:

• Provide building and construction advisory services.
• Respond to inquiries and communicate with you.
• Send newsletters and updates (if subscribed).

We will not use your personal information for purposes other than those stated above unless required or permitted by law.

4. Data Storage and Security

We store personal data on cloud-based servers and third-party service providers, including GoDaddy. We implement security measures, including:

• Encryption protocols to protect data transmission.
• Access controls and multi-user authentication for internal cloud storage.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, in compliance with APP 11 (Security of Personal Information).

5. Disclosure of Personal Information

We do not share personal data with third parties. All collected information is used solely for internal business operations. Data is stored on GoDaddy servers and secured within our internal cloud system.

We do not transfer your personal information outside of Australia.

6. Your Rights and How to Contact Us

Under the Privacy Act 1988 (Cth), you have the right to:

• Request access to your personal information.
• Correct any inaccuracies in your personal data.
• Request deletion of your personal information, subject to legal and operational requirements.

To exercise these rights or make a privacy-related inquiry, please contact:

📧 Email: admin@bcaservices.au

7. Cookies and Tracking Technologies

Our Website uses cookies and third-party analytics tools (such as Google Analytics) to improve user experience and analyze website traffic.

You can manage your cookie preferences by adjusting your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with an updated "Last Updated" date.

9. Complaints and Further Information

If you believe we have breached the Privacy Act 1988 (Cth)or mishandled your personal information, you can lodge a complaint by contacting us at:

📧 Email: admin@bcaservices.au

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) via:

🌐 www.oaic.gov.au

📞 1300 363 992